Returns & Exchanges

At Moroccanoil, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return period for products purchased directly from our website.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the order history section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused or gently used products in their original packaging, ensuring all promotional items or gifts with purchase are included.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.